Office Policies

Our Mission

At our office, we ensure that patients receive the most advanced dental care. Our office regularly attends seminars and conferences devoted to new dental treatments, new technologies and excellent patient care practices. With patient care as our top priority, this is our commitment to you.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Charleston Office

Monday – Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.

Chapmanville Office

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: optional

Appointments

Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.